Privacy Notice

 Transparency and trust are our core values, that’s why we share our privacy notice with you.

Élan Zaak, S.C. (henceforth, the “Company”), registered at Valle Sol 122, La Diana, San Pedro Garza García, Nuevo León, México, in compliance with the Federal Law on the Protection of Personal Data held by Individuals (henceforth,the “Law”), presents the following Privacy Notice describing how your data is used, divulged and stored, whether it be personal information or other information collected from different sources including our website, with the intention of guaranteeing the privacy of your data, and your informational self-determination.
Furthermore, this notice explains the purposes for which the Company collects and uses your personal information.
The Company collects the following personal data: name, address, telephone, email (henceforth, “Personal Data”), which are necessary to provide the services that we offer. This data will be stored in our database as a means of contacting you.
In compliance with the Law, your express consent is required for the treatment of your sensitive Personal Data, barring the exceptions established by Law. If you consent to the treatment of your Personal Data, the Company commits not to use the Personal Data for any purpose other than those established in this Privacy Notice.

The Company may divulge Personal Data, within its country of residence, to its shareholders, affiliates, subsidiaries or representatives. The Company will take all necessary measures that the third parties to whom the Company divulges the Personal Data also commit to the terms of this Privacy Notice regarding the security and confidentiality of your information. If you do not wish that your Personal Data be divulged to third parties, you must inform the Company through the contact channels established in this Privacy Notice. If you do not manifest your opposition to this use of your Personal Data, the Company will infer your implicit consent to the sharing of Personal Data.
You have the right to access your Personal Data in our possession, and the terms how the data is treated, and to amend the data if it is incorrect or incomplete. You have the right to recover your Personal Data if it is no longer deemed necessary for any of the purposes evoked in the present Privacy Notice, if the Personal Data is being used for any non-approved purposes, or if the contractual or service relationship is concluded. You have the right to object to the use of your Personal Data for specific reasons (henceforth, “ARCO Rights”).
To exercise the ARCO Rights, you must make your request to the following telephone number: (81) 8363 17 00, between 8:00 am and 5:30 pm, or to this email address: [email protected].
The request to exercise the ARCO Rights should indicate your name and mailing address or email address where you want to receive all information related to the procedure, and must be accompanied by documents to prove your identity or that of your legal representative. When it concerns the rectification of your Personal Data, you should also indicate the modification that you want to make, and present supporting evidence.
For your protection and benefit, it’s possible that we will request additional documentation in order to identify with certainty the Personal Data which you want to access, modify or remove, or if you want to object to the use of your data. The Company will ensure that the Personal Data contained in the databases are accurate and up-to-date for the purposes for which they were collected, and when they are no longer necessary for the fulfillment of their intended purpose, that they are removed. Nevertheless, it is possible that your Personal Data cannot be removed or cancelled, in accordance with what is decreed in the Law.
Once your request is received duly completed, an answer will be communicated within 10 working days. Should the request be approved, it will be effected within the next 15 working days. If as a result of the exercised right the Company needs to deliver documentation, it will be sent to the email address or placed at your disposal at a specified street address, within the period mentioned above, so that you can collect the documentation directly or through a third party in possession of a power of attorney.
You may at any time revoke the consent to the use of your Personal Data, in order to prevent the use of all or part of your Personal Data. However, it’s important that you bear in mind that in some cases we may not be able to comply with your request or terminate the use of your Personal Data immediately, if the Company would be required to continue using your Personal Data for any legal obligation.
Moreover, you must take into consideration that, in certain cases, revoking your consent can imply that we will be unable to continue offering the service requested, or it could lead to the termination of your relation with the Company. The Company, by means of this Privacy Notice, also informs you that it uses cookies and/or other technologies on its website which enable the monitoring of your behavior as an internet user, allowing us to improve the service and user experience when navigating on our website, and to offer new products and services based on your preferences.
At any moment the Company can make modifications or updates to the current Privacy Notice as a consequence of new legal requirements, of the privacy policies or practices of the Company or of needs arising from the products or services offered, or for any other reason. The Company will inform of any change or update to the current Privacy Policy through the website
Latest update of the current Privacy Policy: May 25, 2021.